Plan a trip and book flight, hotel and shuttle with an always-on agent
I'd grade this feature a B-I've been trying to use this for the past 2 hours, oh boy the restrictions are strong, I asked it to figure out a trip for me, it did, I booked the flight and hotel but it noticed I'd not booked the shuttle and reminded me with the details we'd discussed and asked if it should book it, I said yes please book it, it went back to the website, checked all the details we'd just agreed and asked me to confirm the details, fine I confirm it, please book, it tells me it will. Task: The user employed Dots, an always-on agent, to plan a trip and book flights, hotels, and shuttles. The agent identified missing bookings and prompted for confirmation, but required manual user intervention for 2FA codes and final booking approvals. The workflow involved iterative confirmation steps where the agent completed forms but paused for explicit user consent before execution.; tools: Dots. Human role: The original post does not say how a person stayed involved.; limitations: Dots enforces strict security protocols, refusing to auto-fill 2FA codes even with email access, and rejects broad permission rules via a built-in checker. This prevents full automation of tasks like Uber bookings that require frequent authentication. Users must manually approve irreversible actions and security-sensitive steps, limiting the agent's autonomy compared to other tools..
Tools
Published on Agent Work Atlas:
Overview
I'd grade this feature a B-I've been trying to use this for the past 2 hours, oh boy the restrictions are strong, I asked it to figure out a trip for me, it did, I booked the flight and hotel but it noticed I'd not booked the shuttle and reminded me with the details we'd discussed and asked if it should book it, I said yes please book it, it went back to the website, checked all the details we'd just agreed and asked me to confirm the details, fine I confirm it, please book, it tells me it will
Workflow
The user employed Dots, an always-on agent, to plan a trip and book flights, hotels, and shuttles. The agent identified missing bookings and prompted for confirmation, but required manual user intervention for 2FA codes and final booking approvals. The workflow involved iterative confirmation steps where the agent completed forms but paused for explicit user consent before execution.
Reported result
The agent successfully planned the trip and identified the need for a shuttle booking, but the process was hindered by strict security restrictions. The user reported that the agent could not automatically handle 2FA or accept broad permission rules, leading to a frustrating experience where manual steps were unavoidable. No specific metrics on time saved or cost reduction were provided.
Human role
The original post does not say how a person stayed involved.
Limitations
Dots enforces strict security protocols, refusing to auto-fill 2FA codes even with email access, and rejects broad permission rules via a built-in checker. This prevents full automation of tasks like Uber bookings that require frequent authentication. Users must manually approve irreversible actions and security-sensitive steps, limiting the agent's autonomy compared to other tools.
Try it
Act as a travel coordinator using Dots. My goal is to plan a trip to [Destination] for [Dates] and book flights, hotels, and ground transport. 1. Input my travel preferences and budget constraints into Dots. 2. Instruct Dots to search for and propose flight and hotel options. 3. Review the proposals. If a shuttle or ground transport is missing, ask Dots to identify and propose options. 4. When Dots prompts for booking confirmation, verify the details (dates, prices, locations) manually. 5. Explicitly approve each booking step. Note that you must manually handle any 2FA prompts triggered by login attempts, as Dots will not auto-fill these. 6. If Dots rejects a permission rule for broad automation, accept the limitation and proceed with step-by-step manual confirmations. Deliverable: A confirmed itinerary with booked flights, hotels, and transport. Quality Check: Ensure all bookings are confirmed and no pending 2FA actions remain. Safeguard: Do not attempt to bypass 2FA or force broad permissions; respect the agent's security constraints. If the agent stalls on a confirmation, provide explicit 'Yes, book it' instructions.
Source reports are not independently verified. Publication date is the catalog publication date, not the original article date.