Book an airport hotel with ChatGPT Agent

Tools

ChatGPT Agent

Overview

Can ChatGPT Agent do this?

Workflow

The user tested ChatGPT Agent to book airport hotels by providing detailed instructions specifying Booking.com, exact filter names, and account usage to bypass credit card authentication. The agent navigated the website, applied filters, and reached the payment confirmation screen, pausing for the user to take control and enter the CVC. Human involvement was critical for final payment authorization and verifying the agent's choices against personal preferences.

Reported result

The agent successfully selected the preferred hotel in three runs at Gatwick and one at Stanstead, taking 5-10 minutes per task. It failed initially in Reykjavík due to overly strict filters (air conditioning) but succeeded after relaxing criteria. Minor inaccuracies occurred, such as misreporting star ratings and walking distances, requiring human verification before booking.

Human role

The original post does not say how a person stayed involved.

Limitations

ChatGPT Agent ignores project instructions, requiring manual pasting of prompts each time. UK banks block 3D Secure authentication, preventing full automated payment. The agent cannot be triggered via API/Zapier, limiting scalability. Hallucinations regarding hotel details (stars, distance) necessitate human review. Only the Agent mode can check live availability and prices by clicking buttons.

Try it

Act as a travel assistant using ChatGPT Agent to find and prepare a hotel booking on Booking.com. I will provide the destination, dates, and specific preferences. First, paste the following detailed instructions into the chat: [Insert detailed Booking.com filter instructions here, e.g., 'Use Booking.com, filter for Hotels only, Review score 8+, Air conditioning, Gym']. Navigate to Booking.com, apply these filters, and identify the top-ranked option based on lowest total price including taxes. Do not complete the payment. Instead, stop at the 'enter CVC to confirm booking' screen. Provide me with a link to the selected hotel, the total price, and the top two alternatives. Wait for my explicit confirmation before I take control to enter payment details. If no hotels match, relax the filters (e.g., remove air conditioning) and retry, notifying me of the change. Ensure you verify the star rating and walking distance manually against the listing before presenting the final recommendation.

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